Hospitals &
Emergency Rooms

Sun Health & Dental Hospital Services:

How does it work? Simple! Sun Health and Dental provides our members with contracted hospital-based (as well as programmed or scheduled) services and surgical procedures within Sun Health & Dental's network, as listed in our member handbook.

Hospital Based Non-Emergency Services and Surgeries:

Sun Health & Dental provides our members access to pre-negotiated contracted rates for non-emergency procedures provided at in-network hospitals for non-emergency procedures including surgeries and obstetric services such as child delivery.  

Hospital Emergency Rooms:

If you have a medical emergency that requires immediate attention at your local hospital emergency room, simply provide the admissions personnel your Sun Health & Dental membership card and they will mail us your bills.

Once we receive the bill for services rendered, our staff of trained professionals will contact the hospital and negotiate the charges on your behalf. Most members receive up to 90% reduction in the hospital charges and are provided payment options overtime.

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Hospital Advocacy Program:

Hospital, emergency room and medical bills can be confusing. Most hospitals and doctors' office hours are 9 AM to 5 PM, which makes it difficult for most patients to reach them with inquiries and concerns about their bills. Sun Health & Dental's Hospital Advocacy Program assigns a dedicated Patient Advocate to work directly with our members' healthcare providers to help reduce their bills. Whether through program qualification, settlement discounts or personalized payment plans, Sun Health & Dental's expert advocates can help lower member medical bills significantly. With years of experience negotiating medical bills, we have seen average savings of between 60-80%.

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Hospitals We Can Negotiate With:

HCA FL System:

• Kendall Hospital
• Aventura Hospital
• Mercy Hospital
• Osceola Hospital
• Palms West Hospital
• University Hospital
• Westside Hospital
• Woodmont Hospital
• Northwest Hospital
• JFK Hospital
• Plantation General Hospital
• Brandon Hospital
• Lawnwood Hospital
• Oviedo Medical Center
• Blake Medical Center
• Orange Park Hospital

Steward Health System:

• Palmetto Hospital
• Hialeah Hospital
• Coral Gables Hospital
• North Shore Hospital
• Florida Medical Center

Baptist Health System:

• Baptist Hospital
• West Kendall Hospital
• South Miami Hospital
• Homestead Hospital
• Doctors Hospital
• Mariners Hospital (Key West)
• Fishermen Hospital (Key West)

Lee Health System:

• Lee Memorial Hospital
• Cape Coral Hospital
• Gulf Coast Medical Center

Additional Hospitals:

• St Mary's Hospital
• Delray Medical Center
• Good Samaritan Hospital
• Orlando Health Hospital
• Tampa General Hospital
• Advent Health Hospital
• Memorial Hospital
• Manatee Memorial
• Sarasota Memorial
• Naples Community Hospital
• Bay Care Hospital
• St. Joseph Hospital
• Lakeland Hospital
• Holy Cross Hospital
• Cleveland Clinic Hospital
• Martin Health
• St. Cloud Hospital
• Wellington Regional Medical Center
• Ascension St. Vincent

Children’s Hospitals:

• Nicklaus Children Hospital (Requirements: Last year income tax or pay stubs)
• Joe DiMaggio Children Hospital

Hospitals We Cannot Negotiate With:

• Broward Health System
• Larkin Community Hospital
• Lehigh Medical Center (The patient has to stay more than 24 hours to be able to negotiate the bill)
• Mount Sinai (It is mandatory to have a social security number)
• Baptist Town Center Jacksonville (They require to speak only with the patient)
• UF Health Hospitals (They require that the patient and all the people in the household apply for Medicaid first and the patient has to make a letter explaining each of his/her deposits in the bank accounts)
• Keralty Hospital (They do not accept intermediaries even if they have a HIPAA form)
• Jackson Health System (They do not accept intermediaries even if they have a HIPAA form) some text
  • For this process, patients must have legal documents in the country since they require it. 
  • Instructions given to patients for Jackson Health System
  • In order for you to apply for financial assistance with Jackson Hospital you must call the number that appears on your bill which is (305) 585-6000 and schedule a telephone appointment. A financial advisor from the hospital will contact you according to the scheduled day and time, they may call you before or after the agreed time.
  • After your telephone interview, they will request the following documents and will tell you where to send them:
    • Driver License
    • Social Security Card
    • Residency Card
    • Proof of income (Last year income tax return, 3 last month bank statements, 4 last pay stubs, or letter from employer.)
    • Proof of where you live (FPL bill last 30 days, water bill, car registration last 90 days, gas/car insurance, etc.)

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