Careers
Sun Health & Dental is always hiring new Independent Sales Agents. Check out this blog to learn why selling Sun Health could be a great option for you! Or give us a call today at (855) 941-0288 to learn more.
Customer Service Representative
Location: Miami Lakes, FL Compensation: $18.00 per hour
About Sun Health and Dental
At Sun Health and Dental, our mission is simple: we believe that affordable healthcare should be accessible to everyone. We provide families and individuals with comprehensive medical discount plans for primary care, dental, and vision services—without the hassle of traditional insurance contracts. We pride ourselves on excellent, human-centered service, and we are looking for a friendly face to join our team and help us continue that tradition.
The Role
We are looking for a dedicated Customer Service Representative to be the voice of our company. You will be the first point of contact for our members, helping them understand our plans, assisting with appointment scheduling, and answering general inquiries.
This is an entry-level position. We are more interested in your attitude, empathy, and willingness to learn than your past work history. If you are a kind person who loves helping others, we can teach you the rest!
Key Responsibilities
- Member Support:Assist current and potential members via phone and email with questions about their plans or provider networks.
- Appointment Coordination:Help members schedule their medical, dental, or vision appointments.
- General Assistance:Provide clear, accurate information to help our members get the most out of their health plans.
- Documentation:Use our computer systems to document interactions and update member information accurately.
What We’re Looking For
- Bilingual:Must be fluent in both English and Spanish to effectively communicate with our diverse member base.
- Communication:A patient, polite, and helpful demeanor. You enjoy talking to people and solving their problems.
- Tech Skills:Basic computer skills (you are comfortable using email, web browsers, and basic office software).
- Reliability:You are dependable, punctual, and ready to make a positive impact in our community.
- Experience:No previous customer service experience required. We provide full training!
Why Join Sun Health and Dental?
- Stable Pay:Starting at $18.00 per hour.
- Meaningful Work:You will be directly helping people in our community access the healthcare they need.
- Growth:We are a growing company, and we love to promote from within as we expand.
Supportive Environment: Join a team that values kindness, professionalism, and collaboration.
How to Apply
If you are ready to start a career where you can truly help people, we want to meet you! Please email your resume to mmor@sunhealthdental.com or visit us at 14750 NW 77th Court Suite 201 Miami Lakes Florida 33016.
Provider Relations Coordinator
Location: Miami Lakes, FL (On-site) Compensation: $20.00 per hour
About Sun Health and Dental
Sun Health and Dental is a leader in providing affordable medical and dental discount plans to our community. We don’t just provide plans; we build a network of care. To do that, we need strong relationships with the doctors, dentists, and specialists who serve our members. That’s where you come in.
The Role
We are seeking a motivated, persuasive, and organized Provider Relations Coordinator. In this role, you will be the bridge between Sun Health and Dental and the medical community. Your mission is twofold: grow our network by signing up new providers and ensure our existing providers are working smoothly with our members.
No prior experience in healthcare or provider relations is required. We are looking for someone with a “can-do” attitude, great people skills, and a desire to learn the healthcare industry from the ground up.
Key Responsibilities
- Network Growth:Identify medical and dental providers in specific areas and reach out to them to explain the benefits of joining the Sun Health and Dental network.
- Contracting:Guide new providers through the simple process of joining our network and ensure all necessary paperwork is completed.
- Problem Resolution:Act as a “troubleshooter” when issues arise. If a member has a problem with a provider (or vice-versa), you will step in to find a professional and friendly solution.
- Relationship Management:Maintain positive, long-term relationships with office managers and doctors to ensure they remain active and happy in our network.
- Data Entry:Keep our provider database updated with current contact information, specialties, and locations.
What We’re Looking For
- Bilingual Skills:Must be fluent in English and Spanish. You will be negotiating and solving problems with diverse medical offices across Florida.
- People Skills:You are comfortable picking up the phone, introducing yourself to new people, and “selling” the value of our network.
- Conflict Resolution:You are patient and professional when handling disagreements or misunderstandings.
- Computer Basics:Strong basic computer skills (Email, Word, Excel, and web research).
- Self-Starter:You don’t need someone looking over your shoulder to stay productive and organized.
Why Join Our Team?
- High Starting Pay:$20.00 per hour.
- Professional Development:This is an incredible “foot in the door” for a career in Healthcare Administration or Provider Relations.
- A Collaborative Culture:Work in a professional, energetic office in Miami Lakes where your contributions to the network’s growth are celebrated.
How to Apply
If you are a “people person” who wants to help grow a network that makes healthcare affordable, we want to hear from you! Please send your resume to mmor@sunhealthdental.com or visit us at 14750 NW 77th Court Suite 201 Miami Lakes Florida 33016.
Provider Relations Specialist
Role Description
This is a full-time on-site Provider Relations Specialist role located in Miami Lakes, FL at Sun Health & Dental. The Specialist will be responsible for provider relations, network development, credentialing, communication, and customer service within the company’s healthcare network.
Qualifications
- Provider Relations and Network Development skills
- Credentialing and Communication skills
- Customer Service skills
- Excellent interpersonal and communication skills
- Experience working in a healthcare or insurance setting preferred
- Bachelor’s degree in Healthcare Administration, Business, or related field preferred